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Terms of Service


Updated August 15th, 2017

Tuki Group ltd. a company incorporated under the laws of UK, P.C.N 10931258 (hereinafter, the “Company”, or “we”), welcomes you to www.TukiTravel.com, and the related Tuki apps (which may be distributed in the different platforms, such as Apple’s Appstore and Google’s Googleplay, Microsoft application store, etc.) (together, “Tuki”).

Acceptance of the Terms.
By accessing or using Tuki, you acknowledge that you have read and understood these terms of use (the “Terms”), including the Privacy Policy, and you agree to be bound by them, and to comply with all applicable laws and regulations regarding your access and use of Tuki.

The Terms may be revised and updated from time to time. We urge you to be updated from time to time about these revisions, by checking the Last Revised date which appears at the top of the Terms. You can review the most current version of the Terms at any time at the Tuki platform.

Welcome to Tuki!

Tuki Services.
Tuki is a social venue based on a combined search in several social-traveling and sharing platforms, and which is designated to plan your trip in the lowest cost possible. Tuki is assimilating a customized and combined search in the following platforms and based on their information:
1. AirBnB
2. Bla Bla Car
(collectively, the “Platforms”).

The Tuki search is conducted based on information provided by the user - you. Therefore, Tuki may be deemed only as a search and recommendation platform, and nothing more. Tuki does not own, create, sell, resell, provide, control, manage, offer, deliver, or supply any hosting or transportation services.

Tuki is also a platform to create and manage user blogs, wherein registered users may share their experiences and opinions, share trips plans, photos, videos, and other user content. Tuki is also being used to have a text peer-to-peer chat between registered users, which can be used to communicate and to share photos and videos and personal information such as location and recommendations with one another and create a friends’ list.

Moreover, we are constantly changing and improving Tuki. We may add or remove features, and we may suspend, limit or stop a certain function on Tuki altogether.

Search and Recommendation only. No other promises or warranties.
Having the Tuki descriptions in mind, the search results on Tuki are basically a third-party information. Also the user content on Tuki is considered somewhat a third-party information. We cannot warrant or guarantee that this third-party information is in good quality, safe, suitable, deliverable, true or otherwise accurate. You are encouraged to check the information yourself for the extent you can, but you bear the risk of using and relying upon this information.

WE DON’T MAKE ANY COMMITMENTS ABOUT THE THIRD PARTY INFORMATION PRESENTED ON TUKI, OR ANY ABILITY TO MEET YOUR NEEDS. WE PROVIDE THE SERVICES “AS IS”.

SOME JURISDICTIONS HAVE LAWS WHICH GIVES YOU CERTAIN WARRANTIES, SUCH AS THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND PARTICULAR NON-INFRINGEMENT RULES. TO THE EXTENT PERMITTED BY LAW, WE EXCLUDE ALL WARRANTIES.

Upon confirmation of an order on the Tuki platform, the user is required to be registered with Tuki, and thereafter the user is being redirected to the Platforms to complete the order and pay for the Platforms’ services.

The Platforms’ services are being governed by their own terms and policies, which you can review, each in its own link (above). When you are being redirected, you then complete the order under such Platforms’ terms and policies. The order creates an agreement between you and the host or the transportation driver, and Tuki is not a party of the contractual relationship that is being formed when your order is being placed on the Platforms.

To assist users who speak different languages, Tuki and information presented on Tuki may be translated, in whole or in part, into other languages, including translations powered by third-parties such as Google Translate. Tuki cannot guarantee the accuracy or quality of such translations and the responsibility for verification of the accuracy of any translation is the user’s.

Remember that Tuki is available through the internet, and as such the communication with Tuki is based on communication lines which are not 100% reliable. Furthermore, Tuki may from time to time conduct maintenance and during which some or all of the Tuki platform may be unavailable to you.

User Registration, Verification, and order completion.
In order to use Tuki, you must be at least 18 years old.

Some of Tuki’s functions are available only subject to registration. For example, you must register an account with Tuki to be redirected to the Platforms and complete your orders. Some of the functions require also a verification process, and some may be subject to your cancellation history.

You can register to Tuki using your email address and creating a password, or through your account with Facebook or Google. In using your social network login, you understand that we will have access to and will keep certain information from your Facebook or Google Account. If you use an email and password, please memorize or save the password in a secure place. Remember that you are responsible for the activity that happens on or through your account.

When creating your Tuki account, you agree to provide accurate and true information, and to update it through your profile or by notifying us.

When you want to complete an order, you have to register as been said above. After registration you will be redirected to the Platforms to complete the order. You need to make sure that anyone that accompanies you is also included in that order, otherwise that person will not be able to enjoy the services you booked for yourself. When the person who accompanies you is a minor, you must be his parent, guardian or you must obtain a written permission from that parent, guardian or an adult who is responsible for him, to take the minor with you on the trip.

For the verification process, we might ask you to provide us with a passport scan, a driving license and/or additional documents as we see fit.

Tuki implements Google Maps/Earth mapping services, including Google Maps API(s). Your use of Google Maps/Earth is subject to the Google Maps/Google Earth Additional Terms of Service.

When you have registered, we may display your profile name, profile photo, and actions you take on Tuki. With your consent, we may display these in ads and other commercial contexts. We will respect the choices you make to change your preferences about such displays.

When you download any of the Tuki apps, we give you a personal, worldwide, royalty-free, non-assignable and non-exclusive license to use the apps. This license is for the sole purpose of enabling you to use and enjoy the benefit of Tuki, in accordance with these Terms. You may not copy, modify, distribute, sell, or lease any part of Tuki, nor may you reverse engineer or attempt to extract the source code of that software, unless laws prohibit those restrictions.

Some of the bookings on the Platforms may be confirmed manually. By booking these on the Platforms you consent to the terms and policies which apply to such manual confirmations.

Ranking
In the search results on the Tuki platform, the ranking of any hosting or travel arrangements may vary and depend on a variety of factors, some of which are being inputted by the user, some of which are being placed by the Platforms.

Booking Modifications and Cancellations.
Any booking modifications, cancellations must be done according to the Platforms’ ways – on the Platforms or through their customer services’ lines.

If any of the hosts or transportation drivers modify or cancel an order, they will contact you directly through your email address inputted in the Platforms. Any refunds or additional fees shall apply according to the Platforms terms and policies.

You may receive further information in the Platforms’ terms and policies available on their websites.

Content, User Content and the blog.
Tuki may present content generated by us. Logos, names, trademarks and other intellectual property are being presented on Tuki. You are not being granted with ownership of any of intellectual property rights as such, nor with the authorization to use them. Please don’t remove, obscure or alter any legal notices displayed in or along with Tuki.

Other information is a third-party information being provided by third-parties, such as the Platforms. You are not permitted to use content of such third-party information unless you obtain permission from its owner or are otherwise permitted by law.

Tuki is operating a blog. Registered users may create, upload, post, send, receive and store content, such as text, photos, audio, video, or other materials and information in the blog. Such user-generated content belongs to the user who created it. If you are not that person, you are not permitted to use such user-generated content in anyway which violates such user’s copyrights. If you think somebody is violating your copyrights and want to notify us, you can always contact us through the means of communication detailed at the bottom of these Terms. By generating user content, you permit us to process and display such information on Tuki, and to modify if needed.

If you upload any content to Tuki, please upload only your content and do not use others photos or videos without their permission. By uploading content to the Tuki platform you agree not to upload content that belongs to someone else.

The Tuki blog was created for registered users to upload content. Although we take measures to enforce certain rules to make the blog a place where all users could share, we are not reading or reviewing the blog content. your reliance on the content obtained through the blog is at your own risk.

Other than personally identifiable information, which is covered under our Privacy Policy, any textual content you transmit or post to Tuki shall be considered non-confidential and non-proprietary.

Please do not upload content which may be false or misleading. Also we do not tolerate offensive, pornographic, racist or otherwise harmful content. We reserve the right to enforce such terms and remove content which is violating this term, and keep it on offline record for future references, if needed. Also you are not allowed to upload any advertising or marketing content, including business links and spam content.

When you upload or use content to or through Tuki, you give us and our affiliates a worldwide license to use, copy, host, distribute, transmit, store, publicly display, publicly perform, reproduce, edit, translate, reformat, create “derivative works” (works which result from translations or changes), publish, publicly perform, communicate, publicly display sublicense and distribute the content that you put on Tuki. Nevertheless, we are not obligated to do any of these. This license is valid even if you stop using Tuki, but as long as you still have an account with Tuki.

Prohibited Activities.
In connection with your use of Tuki, please do not:
· Break the law, or violate our Terms or policies, or the Platforms’ terms or policies;
· Abuse the Tuki platform in any way. That includes hacking, gain unauthorized access to Tuki, or using any automated software on the Tuki platform to access, collect data or other content from or otherwise interact with Tuki, for any purpose;
· contact another user for the purpose of recruiting or otherwise soliciting any user to join third-party services, applications or websites, without our prior written approval;
· use Tuki to request, make or accept a booking independent of Tuki for any reason;
· violate anyone else’s rights or otherwise cause harm to anyone.
· Use Tuki for transport of storing objects or animals. Tuki is meant for serving people. it is not meant to transport or store objects or animals.

Furthermore, if you feel that any Member you interact with, whether online or in person, is acting or has acted inappropriately, or has been offensive or harmful against you or others, please report such person to the authorities and then to us means of communications detailed at the bottom of this Terms.

Term, Termination, Suspension and other Measures.
These Terms shall be binding upon you so long as you access or use Tuki and its services, and/or maintain an account with Tuki, and for 30 days after the last of such access, usage or termination of your account.

If you violate these Terms, we may suspend or terminate your account and access to Tuki without telling you before we do so. In case bookings were cancelled because of this, you will not be entitled to any compensation from us.

In other cases, we may give you a notice of our intention to take measures against your violations.

Disclaimers.
TO THE EXTENT PERMITTED BY LAW, TUKI WILL NOT BE RESPONSIBLE FOR LOST PROFITS, REVENUES, OR DATA, FINANCIAL LOSSES OR INDIRECT, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES.

TO THE EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF TUKI, FOR ANY CLAIMS UNDER THESE TERMS, INCLUDING FOR ANY IMPLIED WARRANTIES, IS LIMITED TO THE AMOUNT YOU PAID US TO USE TUKI. IN ALL CASES, TUKI WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE THAT IS NOT REASONABLY FORESEEABLE.

YOU AGREE THAT SOME SERVICES MAY CARRY INHERENT RISK, AND BY PARTICIPATING IN THESE, YOU CHOOSE TO ASSUME THOSE RISKS VOLUNTARILY. THIS ALSO APPLIES TO ANY MINOR YOU BRING WITH YOU OR TO WHOM YOU ARE RESPONSIBLE.

WHEN YOU DOWNLOAD THE TUKI APP(S) YOU ARE RESPONSIBLE TO THE DEPLOYMENT AND USE OF THE APP.

Tuki cannot be held liable to the execution of a trip plan; to erroneous information communicated by users or third parties; cancellation or modification of a booking; or the behavior of third-parties such as hosts and transportation drivers during, before or after the trip plan.

Indemnification
If any damage is caused to us as a result of your violation of these Terms, you agree to compensate us for this damage.

Communication with us.
We might email you with announcements and messages. You can ask us to stop sending such emails.

Any communication with us can be made through the means detailed at the bottom of these Terms. Any communication you send to us will be considered non-confidential and we may freely use it. By submitting Feedback to us, you grant us a non-exclusive, worldwide, royalty-free, irrevocable, sub-licensable, perpetual license to use and publish those communications for any purpose, without compensation to you.

Applicable Law and Jurisdiction
These Terms will be interpreted in accordance with the laws of the UK, without regard to conflict-of-law provisions. Judicial proceedings must be brought exclusively to the courts in Tel-Aviv, unless we both agree to some other location.

The application of the United Nations Convention on Contracts for the International Sale of Goods (CISG) is excluded, according to its Article 6.

General Provisions
No joint venture, partnership, employment, or agency relationship exists between you and us as a result of this Terms or your access or use of Tuki.

If you or we terminate this Terms, the clauses of these Terms that reasonably should survive termination of the Terms will remain in effect.

If any provision of these Terms is held to be invalid or unenforceable, such provision will be struck and will not affect the validity and enforceability of the remaining provisions.

Our failure to enforce any provision in these Terms will not be considered as if we gave up on that provision.

You may not assign or transfer your rights and obligations hereunder without our prior written consent. We may assign or transfer any rights and obligations hereunder, at our discretion, with 30 days prior notice.

How to contact Tuki with questions regarding this terms of service.
If you have questions about this policy, here’s how you can reach us:

You may contact us online though this [FORM OR EMAIL].

Alternatively, you may contact us here:

Tuki Group ltd.
Flat 67 Boxmoor House,
Queensdale Crescent, W11 4TJ
UK